Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

Contact Person Name: Rohit Musale

Designation: Compliance Officer / Principal Officer / Customer Care

Address: F - 29, 0:1, Sector 21/22, Income Tax Colony, CBD, Belapur, Navi Mumbai, Maharashtra, India - 400614

Contact No.: +91 - 9920252971

Working Hours: Monday to Saturday - 9 AM to 5 PM

The abovementioned details would facilitate the complainants to approach the concerned IA/RA before filing complaint to SEBI.

For more details go to: -

https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

SCORES Portal: scores.sebi.gov.in.

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

ODR Portal: smartodr.in.